Manual (phone) orders

A lot of independent commerce happens over the phone and in DMs. The staff admin app lets your team create an order on a customer’s behalf — same catalog, stock, pricing and courier flow as a storefront order.

What this page will cover

Creating an order for a new or existing customer.
Adding items, applying discounts, choosing delivery and payment (incl. COD).
Sending the customer a confirmation, then fulfilling as normal.